Effective Date: 7 July 2025

At UrbanMaali, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from https://urbanmaali.com (“Site”).

1. Information We Collect

When you visit our website or purchase a product, we may collect the following types of information:

a) Personal Information

• Full name
  
• Email address
  
• Phone number
  
• Shipping & billing address
  

Payment details (processed securely via third-party gateways)

b) Non-Personal Information

• Browser type & version
  
• IP address
  
• Device type
  

Pages visited, time spent, and referring site

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders
  
• Provide customer support
  
• Send transactional or promotional emails
  
• Improve our website and product offerings
  

Prevent fraud and secure our platform

3. Sharing Your Information

We do not sell or rent your personal information.

However, we may share your data with trusted third parties only in the following cases:

• Payment gateways (like Razorpay, Paytm, Stripe)
  
• Shipping & logistics partners (to deliver your order)
  
• Analytics tools (like Google Analytics or Meta Pixel) to improve website performance
  

Legal authorities, if required by law

Cookies

We use cookies and similar technologies to enhance user experience and analyze website traffic. You can modify your cookie settings via your browser preferences.

5. Data Security

We take data protection seriously and use SSL encryption and secure third-party services to safeguard your information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You may:

• Request access to your data
  
• Ask us to correct or delete your personal information
  
• Unsubscribe from marketing communications at any time
  

To exercise these rights, email us at: admin@urbanmaali.com

7. Children’s Privacy

UrbanMaali does not knowingly collect personal data from children under the age of 13. If you believe a child has provided us with information, please contact us for immediate removal.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to contact us:

📧 Email: support@urbanmaali.com
📞 Phone: +91 7625021446
🌐 Website: https://urbanmaali.com